General:
All cell-phone orders are subject to carrier approval. After placing your order, an AirCall Wireless representative will contact you to finish the order process and verify your identity (this helps prevent fraud). We will attempt to contact you by phone and email, but in the event that we are unable to contact you within 14 days, your order will be cancelled.

Shipping:
All items are shipped via UPS. Orders will usually ship the next business day. Business days are Mon.-Fri, except holidays.

Shipping chart:

Method	Cost	Estimated arrival time
Ground	$5.95	3-7 business days
3 Day Select	$8.95	3 business days
2 Day Air	$12.95	2 business days
Next Day Air	$19.95	Next business day

Returns:
To request a return, call toll-free 1-866-427-6700, Monday through Friday, 9AM to 6PM PST. All returns are subject to approval.

Contact:
For all of the above issues and any others that may arise, you can contact us at:
Phone: 1-866-427-6700 (toll-free)
or: (714) 978-9000

Email: customerservice@aircall.com

Address:

AirCall Wireless
1985 S. Santa Cruz St.
Anaheim, CA 92805